Conditions of Use

Refund Policy


Overall Return Guidelines These are Discount Hitch Centrl's Overall Return Guidelines applicable only to productsRefund Policy
Overall Return Guidelines These are Discount Hitch Centrl'ss (Overall Return Guidelines applicable only to products purchased by you directly from the DHC website. All returns must meet the overall guidelines in order for the individual return policy to apply.

All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting DHC'c Customer Service. Any return for a refund may be subject to a restocking fee of 15% to 25% at DHC’s sole discretion.

  • All products that are new with the retail packaging never opened can be returned to DHC within 30 days regardless of the individual return policy. Return shipping will not be covered by DHC. Products that are received by DHC in any of the following conditions are not eligible for return and may be sent back to you at your cost and expense:
  • Any product not purchased from DHC
    Any product that does not exhibit the described reason for the return (i.e., A return initiated for a DOA product that powers on and works properly upon inspection)
  • Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
  • Any product from which the UPC code has been removed from its packaging
  • Any product that exhibits physical damage
  • purchased by you directly from the DHC website. All returns must meet the overall guidelines in order for the individual return policy to apply.
  • All product returns require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting DHC'c Customer Service.
  • Any return for a refund may be subject to a restocking fee of 15% to 25% at DHC’s sole discretion.
  • All products that are new with the retail packaging never opened can be returned to DHC within 30 days regardless of the individual return policy. Return shipping will not be covered by DHC. Products that are received by DHC in any of the following conditions are not eligible for return and may be sent back to you at your cost and expense:
  • Any product not purchased from DHC
  • Any product that does not exhibit the described reason for the return (i.e., A return initiated for a DOA product that powers on and works properly upon inspection)
  • Any product with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label
  • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product
  • Any product from which the UPC code has been removed from its packaging
  • Any product that exhibits physical damage
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